Victims lose $466,000 to scammers posing as e-commerce platform staff

SINGAPORE — At least 66 people have fallen prey to scammers posing as e-commerce marketplace staff since January this year, losing at least $466,000 in total.

On Friday May 20, police issued a statement warning of this growing risk, with victims receiving phone calls from scammers about problems with their e-commerce platform accounts.

Scammers would report payment discrepancies in victims’ purchases or claim that they had won a prize in the e-commerce marketplace.

Under the guise of helping solve the problem or claiming the prize, scammers trick victims into providing their e-commerce marketplace account login details, credit or debit card information, and a password for single use.

Victims only realized they had been tricked when they discovered unauthorized transactions made on their credit or debit card.

Police advise the public never to provide personal details to unknown callers over the phone and always verify the authenticity of what they are told with the official website or official sources.

They should report any fraudulent credit or debit card charges to their bank and cancel their card immediately.

Those with information related to such scams can call the police hotline at 1800-255-0000 or submit information here.

To learn more about scams, visit the Scam Alert website or call the Anti-Scam Hotline at 1800-722-6688.